1. Nature of our services:

We do not manage or invest client funds. We are a consultancy firm that offers you:

• Personalised advice and assistance in the incorporation of companies worldwide.
• Comprehensive legal support in all areas of business management.
• Administrative support for the proper functioning of your company.

You retain full control over your funds at all times. We do not make investment decisions for you, nor do we have access to your financial resources.

We design tailor-made solutions for each client’s specific needs.

2. Protección del consumidor:

We provide you with clear, accurate and complete information about our services on our website, marketing materials and communications. This information includes:

• The scope of our services.
• The costs associated with each service.
• The terms and conditions of employment.
• General terms and conditions.
• Our privacy and data security policy.

We use simple and understandable language, avoiding legal or financial jargon.

We provide you with a responsive and personalised customer service. You can contact us at any time through:

• Contact form on our website.
• E-mail.
• Telephone.
• Live chat.

3. Transparency in our operations:

We adhere to the highest ethical and professional standards. We operate within a sound legal and regulatory framework, complying with all laws and regulations applicable to our sector.

We are a transparent and accountable company. We publish detailed information on:

• Our company, including its history, mission and values.
• Our owners and management team.
• Our financial structure.
• Our internal policies and procedures.

We undergo regular independent audits to ensure that we meet our own standards of quality and transparency.

4. Commitment to continuous improvement:

We are committed to continuously improving our services and customer experience. We regularly collect and analyse feedback from our customers to identify areas for improvement.

We are responsive to our customers’ needs and expectations. We constantly seek new ways to improve the quality of our services and customer satisfaction.

5. Beyond transparency:

We publish on our website:

• Testimonials from satisfied customers.
• Information on the partnerships we have with other companies.
• A blog with informative articles on topics relevant to your business.

We offer you the possibility to subscribe to our newsletter to receive updated information about our services, offers and events.

We actively participate in social media to interact with customers and answer their questions.

At FOSTER SWISS SA, we believe that transparency and trust are essential to building long-lasting and successful relationships with our customers. We strive to be a transparent and accountable company, and to provide you with the information you need to make informed decisions with confidence.